How to check that the software is running
On the computer where program is installed:
How to Reinstall Onsite Software
If the service is no longer installed on your computer, you may need to reinstall it. Below are the instructions on how to reinstall the audit software. Once it is installed, please run a web audit to make sure all is fine.
If you are unable to login, or you have forgotten your login information, you can contact our Remote Meter System Coordinator at (631) 501-6657 and she will assist you.
Ensure that your FMA Software will run automatically
It is important that your FMA software is set to run automatically. In order to ensure that your account is set up to run automatically, you should: